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Free call Back - 408.416.3935 Ext. 2, then #3 (Please leave a message) |
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Install Support - 408.559.0800 (M-F, 9am-6pm PT) |
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International Support - 001.408.559.0800 (M-F, 9am-6pm GMT-7/PT) |
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PowerProduction Software is committed to providing a variety of ways to contact us for technical support. In addition to our standard technical support, we also offer Paid Phone Support. for companies who require immediate access to our senior technicians. |
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Paid Phone Support (US) - 1.408.559.0800, Ask for "paid support" (M-F, 9am-6pm PT) - $49 per incident |
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Customer Service via email:
Please include the following information in your email so that our technical team can best assist you.
- What is the Version and Build of the software?
- Is there an error message?
- Is the error reproducible? ("Error occurs only/mainly when I do...")
- Which Operating System (Version) do you use?
- Include any additional specifications you know, i.e. memory size, dual core, etc.
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